Terms & Conditions

Campaign Shield (“Campaign Shield”, “we”, “us”, or “our”) provides a software platform that allows brands, agencies, and other organizations (each, a “Customer”, “you”, or “your”) to monitor publicly available social media posts created by influencers, creators, or other third parties (“Influencers”) in connection with sponsored content, advertising, or marketing campaigns (each, a “Campaign”), and to receive alerts regarding certain changes to such posts (the “Services”). The website located at campaignshield.io, all linked pages under such domain, and any related applications made available to you by Campaign Shield, together form the “Site”.

This document sets forth the terms and conditions (these “Terms”) that apply to your access to and use of the Site and the Services. By creating an account, accessing the Site, or using the Services, whether manually or by automated means, you agree to be bound by these Terms. If you have any questions or concerns, please contact us using the details at the end of this document.

1. Terms of Use and Agreement

Please read these Terms carefully before using the Site or the Services.

By accessing the Site, creating an account, or using any of the Services, you agree to be bound by these Terms, which, together with our Privacy Policy, govern the relationship between you and Campaign Shield. These Terms affect your legal rights and obligations. If you do not agree to these Terms, please do not access the Site or use the Services.

If you are entering into these Terms on behalf of a company, agency, or other legal entity, you represent that you have the authority to bind that entity, in which case “you” and “your” refers to that entity.

2. Changes to This Agreement

We may revise these Terms from time to time, and the most current version will always be posted on the Site. If a revision is, in our sole discretion, material, we will notify you at the e-mail address most recently associated with your account. By continuing to access or use the Site or Services after a revision becomes effective, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you must stop using the Site and Services.

3. Eligibility and Account Registration

The Site and Services are intended for use by businesses, agencies, and individuals acting in a business capacity who are at least 18 years of age. By registering for an account, you represent and warrant that you meet these requirements and that all information you provide to us is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

You agree that you are responsible for obtaining and maintaining all equipment, software, and internet access needed to use the Site and Services, and for all charges related thereto. We are not liable for any damage to your equipment or for any data charges arising from your use of the Site or Services.

4. Description of the Services

Campaign Shield allows you to submit links to, or otherwise identify, publicly available social media posts created by Influencers in connection with a Campaign (“Monitored Content”). Using publicly available data and, where applicable, official platform application programming interfaces (“APIs”), Campaign Shield periodically checks Monitored Content and sends you an alert if it detects that, among other things:

• a disclosure hashtag or label (such as #AD) appears to have been removed or altered;
• the post appears to have been made private or otherwise restricted from public view;
• the post appears to have been deleted; or
• the post appears to have been edited following its original publication.

Campaign Shield only monitors content that is publicly accessible at the time of checking. Campaign Shield does not request or require Influencers to log in, connect, or authorize access to their social media accounts, and has no relationship, contractual or otherwise, with the Influencers whose public posts are monitored.

5. No Guarantee of Accuracy, Detection, or Timeliness

Please read this section carefully, as it describes important limitations of the Services.

The Services rely on publicly available data and on third-party platforms, APIs, and infrastructure that we do not own, operate, or control. Social media platforms may change, restrict, throttle, or discontinue API access at any time without notice, and public visibility of a post can be affected by factors outside our control, including a platform's own algorithms, outages, rate limits, regional restrictions, or changes to its terms of service.

Accordingly, we do not guarantee that:

• any particular change to Monitored Content will be detected;
• an alert will be generated immediately, or within any particular time period, after a change occurs;
• the Services will detect every instance of non-compliant, missing, or altered disclosure language; or
• the Services will operate continuously, without interruption, or free of error.

The Services are a monitoring aid only. You remain solely responsible for verifying influencer compliance with your Campaign agreements and with applicable advertising, endorsement, and disclosure laws and regulations.

6. No Legal or Compliance Advice

Campaign Shield is a monitoring tool and does not provide legal, regulatory, or compliance advice. Alerts generated by the Services (including alerts relating to disclosure hashtags such as #AD) are automated indicators only and do not constitute a determination that a post complies, or fails to comply, with any law, regulation, guideline, platform policy, or contractual obligation, including without limitation guidance issued by the U.S. Federal Trade Commission, Canada's Competition Bureau and Ad Standards, or any other regulator. You should consult qualified legal counsel regarding your Campaigns and your obligations, and those of your Influencers, under applicable law.

7. Subscription Plans, Fees, and Billing

Access to the Services requires a paid subscription. Subscription plans, pricing, and included features are as described on the Site or in an order form or agreement between you and Campaign Shield, and may be updated by us from time to time.

Unless otherwise agreed in writing:

• subscription fees are billed in advance on a recurring basis (e.g., monthly or annually) and are non-refundable except as required by law or as expressly stated in these Terms;
• your subscription will automatically renew at the end of each billing period unless you cancel prior to the renewal date through your account settings or by contacting us;
• we may change our fees on a prospective basis by providing notice before the change takes effect; continued use of the Services after the effective date constitutes acceptance of the new fees; and
• you are responsible for providing accurate billing information and for any taxes applicable to your subscription.

If a payment is not successfully processed, we may suspend or limit your access to the Services until payment is received.

8. Prohibited Uses

As a condition of using the Site and Services, you agree not to use the Site or Services:

• in any way that is false, inaccurate, or misleading;
• to sell, transfer, license, sublicense, or assign your account or any rights granted to you under these Terms;
• in any way that is fraudulent or unlawful, or that facilitates any fraudulent or unlawful activity;
• to harass, threaten, defame, or violate the privacy of any Influencer or other individual, including through the use of alerts generated by the Services;
• to attempt to gain unauthorized access to any Influencer's private account, credentials, or non-public content;
• to reverse engineer, decompile, or disassemble the Site or Services, except to the extent such restriction is prohibited by applicable law;
• to use any robot, spider, scraper, or other automated means to access the Site outside of the functionality we provide, without our express written permission;
• to interfere with, disrupt, or place unreasonable load on the Site, the Services, or our infrastructure;
• to attempt to circumvent any security, rate-limiting, or access-control measures used in connection with the Site or Services; or
• in any other manner that violates these Terms or applicable law.

We reserve the right, but have no obligation, to monitor use of the Services to assess compliance with these Terms, and to suspend or terminate access for any use we reasonably believe violates this section.

9. Third-Party Platforms and Content

The Services monitor content hosted on third-party social media platforms (such as Instagram, TikTok, YouTube, and others) that are not owned, operated, or controlled by Campaign Shield. Your use of any such platform, and any Influencer's use of it, is governed solely by that platform's own terms of service and policies. Campaign Shield is not affiliated with, endorsed by, or sponsored by any such platform.

We are not responsible for the availability, accuracy, or content of any third-party platform, and we are not responsible or liable for any change to a platform's API, policies, or availability that affects the operation of the Services. Access to certain platform data may be limited, delayed, or discontinued at the sole discretion of the relevant platform.

10. Intellectual Property

The Site, the Services, and all related software, technology, designs, text, graphics, logos, and other content (excluding Customer Data and Monitored Content, as defined below) are owned by Campaign Shield or our licensors and are protected by copyright, trademark, and other intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services for your internal business purposes during the term of your subscription.

You retain ownership of the data, Campaign information, and other materials you submit to the Services (“Customer Data”). You grant Campaign Shield a non-exclusive, worldwide, royalty-free license to use, host, store, process, and display Customer Data solely as necessary to provide and improve the Services. Monitored Content remains the property of the applicable Influencer or platform, and nothing in these Terms transfers any ownership interest in Monitored Content to you or to us.

The Campaign Shield name and logo, and all related names, logos, and marks, are trademarks of Campaign Shield. You may not use our trademarks without our prior written consent.

11. Privacy

Our collection, use, and disclosure of information, including any personal information, is governed by our Privacy Policy. By using the Site and Services, you consent to the collection, use, and disclosure of such information as described in the Privacy Policy.

12. Termination

We may suspend or terminate your account or access to the Services, in whole or in part, at any time if you breach these Terms, if required by law, or if you fail to pay applicable fees when due. We will use reasonable efforts to provide notice of any such suspension or termination where practicable, except where immediate action is required to protect the Site, the Services, or third parties.

You may cancel your subscription and terminate your account at any time in accordance with Section 7. Upon termination, your right to access and use the Site and Services will immediately cease. Sections of these Terms that by their nature should survive termination — including provisions relating to intellectual property, fees owed, disclaimers, indemnification, and limitations of liability — will survive.

13. Disclaimer of Warranties

THE SITE, THE SERVICES, AND ALL ALERTS, DATA, AND CONTENT PROVIDED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CAMPAIGN SHIELD DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE ACCURATE, COMPLETE, TIMELY, UNINTERRUPTED, OR ERROR-FREE, OR THAT ANY PARTICULAR CHANGE TO MONITORED CONTENT WILL BE DETECTED. YOUR USE OF THE SITE AND SERVICES IS AT YOUR OWN RISK.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CAMPAIGN SHIELD, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR SERVICES, INCLUDING ANY FAILURE OF THE SERVICES TO DETECT OR ALERT YOU TO A CHANGE IN MONITORED CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL CAMPAIGN SHIELD'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE FEES PAID BY YOU TO CAMPAIGN SHIELD FOR THE SERVICES DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages or warranties, so some of the above limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Campaign Shield, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your access to or use of the Site or Services; (b) your breach of these Terms; (c) your Customer Data; or (d) your violation of any applicable law or the rights of any third party, including any Influencer.

16. Electronic Communications

When you use the Site or Services or send communications to us electronically, you consent to receive communications from us electronically, including by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

17. Governing Law and Jurisdiction

These Terms are governed by, and are to be construed in accordance with, the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You irrevocably attorn to the exclusive jurisdiction of the courts of the Province of Ontario with respect to any dispute arising out of or relating to these Terms.

18. Dispute Resolution

If a dispute arises out of or in connection with these Terms, the parties agree to first attempt, in good faith, to resolve the dispute through negotiation between authorized representatives before pursuing any other available remedy.

19. Miscellaneous

No agency, partnership, joint venture, or employment relationship is created as a result of these Terms, and neither party has authority to bind the other. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control. We may assign or transfer these Terms, in whole or in part, without restriction; you may not assign or transfer these Terms without our prior written consent.

If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

These Terms, together with our Privacy Policy and any order form or subscription agreement entered into between you and Campaign Shield, constitute the entire agreement between you and Campaign Shield with respect to the Site and Services, and supersede any prior agreements between you and Campaign Shield on that subject matter.

20. Contact Us

All notices or correspondence regarding these Terms should be sent to: